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PRIVACY POLICY

This privacy policy is for this website www.irisbeautystudio.co.uk and served by Iris Beauty Studio and governs the privacy of its users who choose to use it.

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The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

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After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at info.irisbeautystudio@gmail.com.

Personal Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information provided by you. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. 

What Data We Gather

We may collect the following information:

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  • Name and job title

  • Contact information including email address

  • Demographic information, such as postcode, preferences, and interests

  • Website usage data

  • Other information relevant to client enquiries

  • Other information pertaining to special offers and surveys

How Do We Process Your Information

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including: To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above. For example:

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  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Late Policy

If arrival is delayed, we will make every effort to accommodate your full appointment but this is not always possible. Service time may be abbreviated or cancelled to avoid delays for other customers. Last minute changes to appointments will be honoured only if a service appointment is available for a later time in the day (of your appointment) and other customers are not inconvenienced.

Cancelation & No Show Policy

Customers who book appointments and cannot join us for their scheduled appointment are granted full credit at the spa provided that at least a 24-hour notice is given. We do not provide refunds for cancelled/no show appointments. Last minute changes to appointments will be honoured only if the service time is available and other customers are not inconvenienced. All service sales, retail sales and gift vouchers sales are final, with no refunds.

Prices Subject To Change

We are constantly expanding our services to bring you the latest and greatest. Although we make every effort to keep our website and spa menu updated, please note that prices and services are subject to change at any time.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please click on the links below to find out more about these rights:

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  • Request access to your personal data.

  • Request correction of your personal data.

  • Request erasure of your personal data.

  • Object to processing of your personal data.

  • Request restriction of processing your personal data.

  • Request transfer of your personal data.

  • Right to withdraw consent.

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If you wish to exercise any of the rights set out above, please Contact Us

 Changes To This Privacy Policy

To ensure that you are always aware of how we use your personal information, we will update this Privacy Policy from time to time to reflect any changes to our use of your personal information. We may also make changes, as required, to comply with changes in legal or regulatory requirements.

 

We encourage you to review this Privacy Policy periodically to be informed of how we use your personal information. 

Questions about Data Protection

In the occurrence that you have any questions or want to make a complaint about how your personal data was gathered, how it is being processed or if you are not satisfied about how a complaint has been handled, you can get in contact with us.

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Iris Beauty & Wellness 

Sidcup

07498 372902

info.irisbeautystudio@gmail.com

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